TERMS AND CONDITIONS

• 4.1 Subject to the exceptions in Clause 5 of these Terms and Conditions, all Content included on the Website, unless uploaded by Users, including but not limited to text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code, and software, is the property of GCP Fastrack Academy, our affiliates, or other relevant third parties. By continuing to use the Website, you acknowledge that such material is protected by applicable U.S. and international intellectual property and other laws.
• 4.2 Subject to Clause 6, you may not reproduce, copy, distribute, store, or in any other fashion re-use material from the Website unless otherwise indicated on the Website or unless given our express written permission to do so.

• 5.1 Unless otherwise expressly indicated, all intellectual property rights, including but not limited to copyright and trademarks, in product images and descriptions belong to the manufacturers or distributors of such products, as applicable.
• 5.2 Subject to Clause 6, you may not reproduce, copy, distribute, store, or in any other fashion re-use such material unless otherwise indicated on the Website or unless given express written permission to do so by the relevant manufacturer or supplier.

• 9.1 When using any System on the Website you should do so in accordance with the following rules. Failure to comply with these rules may result in your Account being suspended or closed:

9.1 When using any System on the Website, you should do so in accordance with the following rules. Failure to comply with these rules may result in your Account being suspended or closed:

• 9.1.1 You must not use obscene or vulgar language.
• 9.1.2 You must not submit Content that is unlawful or otherwise objectionable, including but not limited to abusive, threatening, harassing, defamatory, ageist, sexist, or racist content.
• 9.1.3 You must not submit Content intended to promote or incite violence.
• 9.1.4 It is advised that submissions are made using the English language, as we may be unable to respond to inquiries submitted in any other languages.
• 9.1.5 The means by which you identify yourself must not violate these Terms and Conditions or any applicable laws.
• 9.1.6 You must not impersonate other people, particularly employees and representatives of GCP Fastrack Academy or our affiliates.
• 9.1.7 You must not use our System for unauthorized mass communication such as spam or junk mail.

9.2 You acknowledge that GCP Fastrack Academy reserves the right to monitor any and all communications made to us or using our System.

9.3 You acknowledge that GCP Fastrack Academy may retain copies of any and all communications made to us or using our System.

9.4 You acknowledge that any information you send to us through our System may be modified by us in any way, and you hereby waive your moral right to be identified as the author of such information. Any restrictions you may wish to place upon our use of such information must be communicated to us in advance, and we reserve the right to reject such terms and associated information.

10.1 In order to procure Services on this Website and to use certain other parts of the System, you are required to create an Account, which will contain certain personal details and Payment Information that may vary based upon your use of the Website. By continuing to use this Website, you represent and warrant that:

• 10.1.1 All information you submit is accurate and truthful.
• 10.1.2 You have permission to submit Payment Information where permission may be required.
• 10.1.3 You will keep this information accurate and up-to-date.

Your creation of an Account is further affirmation of your representation and warranty.

10.2 It is recommended that you do not share your Account details, particularly your username and password. We accept no liability for any losses or damages incurred as a result of your Account details being shared by you. If you use a shared computer, it is recommended that you do not save your Account details in your internet browser.

10.3 If you have reason to believe that your Account details have been obtained by another person without consent, you should contact us immediately to suspend your Account and cancel any unauthorized orders or payments that may be pending. Please be aware that orders or payments can only be canceled up until the provision of Services has commenced. In the event that an unauthorized provision commences prior to your notifying us, you shall be charged for the period from the commencement of the provision of Services until the date you notified us and may be charged for a billing cycle of one month.

10.4 When choosing your username, you are required to adhere to the terms set out above in Clause 9. Any failure to do so could result in the suspension and/or deletion of your Account.

11.1 Either GCP Fastrack Academy or you may terminate your Account. If we terminate your Account, you will be notified by email, and an explanation for the termination will be provided. Notwithstanding the foregoing, we reserve the right to terminate without giving reasons.

11.2 If we terminate your Account, any current or pending orders or payments on your Account will be canceled, and provision of Services will not commence.

12.1 While every effort has been made to ensure that all general descriptions of Services available from GCP Fastrack Academy correspond to the actual Services that will be provided to you, we are not responsible for any variations from these descriptions as the exact nature of the Services may vary depending on your individual requirements and circumstances. This does not exclude our liability for mistakes due to negligence on our part and refers only to variations of the correct Services, not different Services altogether.

12.2 Where appropriate, you may be required to select the required Plan of Services.

12.3 We neither represent nor warrant that such Services will be available at all times and cannot necessarily confirm availability until confirming your Order. Availability indications are not provided on the Website.

12.4 All pricing information on the Website is correct at the time of going online. We reserve the right to change prices and alter or remove any special offers from time to time and as necessary.

12.5 In the event that prices are changed during the period between an order being placed for Services and us processing that order and taking payment, the price that was valid at the time of the order shall be used.

13.1 No part of this Website constitutes a contractual offer capable of acceptance. Your order constitutes a contractual offer that we may, at our sole discretion, accept. Our acceptance is indicated by us sending to you an order confirmation email. Only once we have sent you an order confirmation email will there be a binding contract between GCP Fastrack Academy and you.

13.2 Order confirmations will be sent to you before the Services begin and shall contain the following information:

• 13.2.1 Confirmation of the Services ordered, including full details of the main characteristics of those Services.
• 13.2.2 Fully itemized pricing for the Services ordered, including, where appropriate, taxes, delivery, and other additional charges.
• 13.2.3 Relevant times and dates for the provision of the Services.
• 13.2.4 User credentials and relevant information for accessing those services.

13.3 If we, for any reason, do not accept your order, no payment shall be taken under normal circumstances. In any event, any sums paid by you in relation to that order will be refunded within 14 calendar days.

13.4 Payment for the Services shall be taken via your chosen payment method, immediately for any setup fee that corresponds to the service plan you purchased and on the same day of each subsequent month for charges accrued during the previous month.

13.5 We aim to fulfill your Order within 2-3 working days or, if not, within a reasonable period following your Order unless there are exceptional circumstances. If we cannot fulfill your Order within a reasonable period, we will inform you at the time you place the Order.

13.6 GCP Fastrack Academy shall use all reasonable endeavors to provide the Services with reasonable skill and care, commensurate with best trade practice.

13.7 In the event that Services are provided that are not in conformity with your order and thus incorrect, you should contact us immediately to inform us of the mistake. We will ensure that any necessary corrections are made within five (5) working days.

Additional terms and conditions may apply to the provision of certain Services. You will be asked to read and confirm your acceptance of any such terms and conditions when completing your Order.

13.8 GCP Fastrack Academy provides technical support via our online support forum and/or phone. While we make every effort possible to respond in a timely manner, we do not guarantee a particular response time.

16.1 All personal information that we may collect will be collected, used, and held in accordance with the provisions of applicable data protection laws.

16.2 We may use your personal information to:

• 16.2.1 Provide our Services to you.
• 16.2.2 Process your payment for the Services.
• 16.2.3 Inform you of new products and services available from us.

16.3 We will not pass on your personal information to any other third parties without first obtaining your express permission.

17.1 We make no warranty or representation that the Website will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, or that it will not infringe the rights of third parties. We make no guarantee of any specific results from the use of our Services.

17.2 No part of this Website is intended to constitute advice, and the Content of this Website should not be relied upon when making any decisions or taking any action of any kind.

17.3 While we use reasonable endeavors to ensure that the Website is secure and free of errors, viruses, and other malware, you are strongly advised to take responsibility for your own internet security, that of your personal details, and your computers.

19.1 The Website is provided “as is” and on an “as available” basis. We give no warranty that the Website or Facilities will be free of defects, and we do not provide any kind of refund for outages.

19.2 We accept no liability for any disruption or non-availability of the Website resulting from external causes, including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war, or legal restrictions and censorship.

20.1 To the maximum extent permitted by law, we accept no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special, or exemplary damages arising from the use of the Website or any information contained therein.

20.2 In the event that any of these terms are found to be unlawful, invalid, or otherwise unenforceable, that term is to be deemed severed from these Terms and Conditions and shall not affect the validity and enforceability of the remaining Terms and Conditions.

24.1 All notices/communications shall be given to us either by post to our Premises or by email to hello@gcpfastrack.com. Such notice will be deemed received 3 days after posting if sent by first-class post, the day of sending if the email is received in full on a business day, and on the next business day if the email is sent on a weekend or public holiday.

24.2 We may from time to time, if you opt to receive it, send you information about our products and/or services. If you do not wish to receive such information, please click on the ‘Unsubscribe’ link in any email which you receive from us.

At GCP Fastrack Academy, we strive to provide exceptional digital products and services designed to enhance your learning experience. Given the nature of our offerings, we have a strict no-refund policy for all purchases.

Key Points of Our Refund Policy:

1. All Sales Are Final: Once a purchase is made, it is considered final. We do not provide refunds or exchanges for any digital products, including but not limited to online courses, coaching services, and any other digital content.

2. Digital Nature of Products: Our products are delivered digitally, which means that once access is granted, we cannot take back the product or limit its use by the buyer. As such, all sales are irreversible.

3. Customer Satisfaction: We encourage you to thoroughly review our course descriptions and materials before making a purchase. Our dedicated team is available to assist with any questions you may have to ensure that you are making an informed decision.

4. Access and Support: Should you experience any technical issues or have questions about the content, our support team is here to help you. We are committed to providing you with the best possible learning experience.

5. Feedback and Improvement: While we do not offer refunds, we value your feedback. Your insights help us improve our offerings and better serve our community.

By purchasing from GCP Fastrack Academy, you acknowledge and accept this refund policy. If you have any questions or concerns regarding our products, please feel free to contact us at hello@gcpfastrack.com. Thank you for choosing GCP Fastrack Academy, where we are dedicated to empowering your clinical research journey!